Choose the helpdesk hours that suit you. Supplement your in-house team or replace it altogether? Pick your preferred platforms and collaboration tools. With DSS IT Helpdesk Support, you can have it your way.

Every business is unique, and every helpdesk should be too. That’s why we tailor our solutions to your needs. Combine that flexibility with great infrastructure and experienced helpdesk staff with excellent English skills and you’ve got the DSS formula for keeping your IT environment up and running on your terms.

Whether you rely on MS 365 or are thinking of adopting it, we can help you get the best out of it. Our solution, backed by more than five years of experience in MS 365 management, offers both platform and product support, navigating you through the transition and then managing, monitoring, and reporting on the platform. It’s the DSS way of getting real productivity out of your productivity suite.

Running Google Workspace but don’t have the resources in-house to master it? Let our cloud experts manage it while you get on with business. Tap into our more than five years of experience in Workspace to customise and manage everything from business email to security and management reporting.

If you’re trusting crucial business processes to Jira, you need real expertise behind the scenes. With years of hands-on Jira experience, both in-house and on behalf of customers, DSS has the skills to make it hum for your organisation, regardless of how you use it.

Start with a DSS deep security audit that assesses your hardware, cloud services, physical security, retention policies, and more. Then keep your computers, servers, and company data safe with our enterprise-grade security and virus protection services. Our regular security patching and monthly health maintenance checks for disk space, hardware reliability, patch levels, and backup keep your organisation safe and humming along sweetly.

Harness a team that treats best practice as a baseline. Whether it is monitoring, fault resolution, clearing log files, applying patches, tuning performance or installing security updates, our infrastructure support experts are available 24/7 and can be reached from any location around the world.

Avoid lost revenues, unhappy customers, poor productivity, penalties, litigation, and brand damage that can follow any downtime or data loss. DSS’ backup and disaster recovery service is designed to maintain your services without interruption.