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Software Development

A while back I wrote about how hyperautomation is streamlining complex business workflows. It’s a field in which the DSS team, which has low-code platforms like OutSystems in its toolkit, has accumulated quite some expertise. Hyperautomation’s ability to cut costs, reduce errors, boost efficiency and free staff for more sophisticated functions . . .

The IT sector, a font of new and interesting trends, has come up with one that until recently was unknown to me: hyperautomation. It’s a term for the combination of artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to streamline and optimise complex business workflows. It matters . . .

These days, the DSS team is talking to more and more organisations considering outsourcing for the first time, usually as a response to skills shortages in their home markets. These employers can be big or small and they come from different sectors, but they all have the same question: What . . .