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DSS Business Growth

If you use a DSS outsourced IT solution and have ever wondered how else we could help you do business better, here’s someone you should talk to. Meet Jae Hyun Lim. Jae’s just joined us as our first sales director and there’s a fair chance he’ll become known as our “would . . .

For many businesses, remote work has become the new normal. It comes with all kinds of benefits. including increased flexibility and improved work-life balance for staff, and access to a broader talent pool for employers.   There are challenges, too. Remote employees often struggle to maintain work-life boundaries and they can feel . . .

A while back I wrote about how hyperautomation is streamlining complex business workflows. It’s a field in which the DSS team, which has low-code platforms like OutSystems in its toolkit, has accumulated quite some expertise. Hyperautomation’s ability to cut costs, reduce errors, boost efficiency and free staff for more sophisticated functions . . .

The IT sector, a font of new and interesting trends, has come up with one that until recently was unknown to me: hyperautomation. It’s a term for the combination of artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to streamline and optimise complex business workflows. It matters . . .

New Zealand fashion retail brand Storm had 15 years of customer data at hand and just knew there was enormous value locked up within it. How to release that value and turbocharge its marketing?    The answer lay in Customer Observer, DSS’ data science solution. Storm CEO Deborah Caldwell asked Business Development . . .

“Digital transformation” is one of those nebulous labels the tech sector is so great at cooking up for new and exciting developments.  But what does it mean, and does it matter to you and your business?  The short answers are that it’s the automation of manual business processes and yes, it . . .

Here's Why. DSS’ virtual assistant services have always made sense for organisations looking for back office support without murdering the budget. In recent times, however, they’ve just taken off – and we think we know why. The virtual assistant proposition hasn’t changed: remote personal assistants and administration specialists, dedicated to your business . . .

But it doesn’t need to be. We’ve been on a bit of a marketing push here at DSS. Strategy refresh, digital campaigns, fresh content and, naturally, an elevator pitch. One of my roles in this was to sharpen up and record on camera my short and sweet DSS pitch, and that exercise . . .

Time is a limited resource, especially in the business world. Before, we believed that creating a massive timeline, building everything from scratch, and pumping it all out in one go was the best option for the market. This was the standard for most companies, and it worked well with the . . .