If you use a DSS outsourced IT solution and have ever wondered how else we could help you do business better, here’s someone you should talk to. Meet Jae Hyun Lim. Jae’s just joined us as our first sales director and there’s a fair chance he’ll become known as our “would . . .
For many businesses, remote work has become the new normal. It comes with all kinds of benefits. including increased flexibility and improved work-life balance for staff, and access to a broader talent pool for employers. There are challenges, too. Remote employees often struggle to maintain work-life boundaries and they can feel . . .
A while back I wrote about how hyperautomation is streamlining complex business workflows. It’s a field in which the DSS team, which has low-code platforms like OutSystems in its toolkit, has accumulated quite some expertise. Hyperautomation’s ability to cut costs, reduce errors, boost efficiency and free staff for more sophisticated functions . . .
The IT sector, a font of new and interesting trends, has come up with one that until recently was unknown to me: hyperautomation. It’s a term for the combination of artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to streamline and optimise complex business workflows. It matters . . .
New Zealand fashion retail brand Storm had 15 years of customer data at hand and just knew there was enormous value locked up within it. How to release that value and turbocharge its marketing? The answer lay in Customer Observer, DSS’ data science solution. Storm CEO Deborah Caldwell asked Business Development . . .
Business process outsourcing (BPO) has grown up. These days it’s a well-respected strategy for organisations looking to do more with less. Understanding the case for outsourcing isn’t the same as picking a BPO partner, of course. There are literally thousands of suppliers of all shapes and sizes; how do you know . . .
“Digital transformation” is one of those nebulous labels the tech sector is so great at cooking up for new and exciting developments. But what does it mean, and does it matter to you and your business? The short answers are that it’s the automation of manual business processes and yes, it . . .
We love getting compliments from clients but there are other sources of warm fuzzies, too. One of them is Outsource Accelerator’s annual index of the world’s top 500 outsourcing firms, and we’re happy to report that this year’s ranking has again included DSS. Outsource Accelerator, an aggregator marketplace, summarises its findings . . .
Here's Why. DSS’ virtual assistant services have always made sense for organisations looking for back office support without murdering the budget. In recent times, however, they’ve just taken off – and we think we know why. The virtual assistant proposition hasn’t changed: remote personal assistants and administration specialists, dedicated to your business . . .
If you think your business needs digital marketing but aren’t quite sure why you’re not on your own. Many of our customers see their competitors using online marketing and wonder if they should too. In some cases, these customers have an existing email newsletter or some other ad hoc effort, but . . .
Automated page speed optimizations for fast site performance
