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Maximising Efficiency through Our Process

At Direct Sourcing Solutions, we break the mold of traditional outsourcing services. Our innovative thinking and customised solutions cater specifically to your business requirements. Elevate your standards with DSS—don’t settle for less.

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Clients Worldwide

THE DSS APPROACH

Tailored Outsourcing Strategies

We understand that every business is unique, and we recognise that your requirements and needs are specific. Our innovative solutions are designed to support businesses that are driving change in the marketplace, fostering flexibility and agility while minimising risks and maximising time and cost efficiencies. We are here every step of the way to meet your evolving needs. Your growth is our growth. Your changes drive our changes.

GETTING STARTED

Our Onboard Process

We Listen

We’ll listen carefully to your requirements to ensure that we suggest the right staff, a business strategy, and an initial budget to make certain that we are on the same page.

Listening and taking notes the meeting

We Connect

Our resource matchmaking begins. It’s not always new recruitment, we also anticipate market demand where possible hiring in ahead of demand to be faster in today's competitive market.

World map connection

We Adapt

To guarantee you the highest level of performance you’d expect from your in-house employees, your selected staff will be trained and guided to help learn about your business. Identifying how you like to work, and the tools you like to use.

Chose the new way technology

We Evaluate

Knowing your feedback on how we carry out your business is essential to us. This is how we can analyse and optimise your business needs by thinking fast and staying agile.​

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We Scale

With us, we always think of sustaining and maintaining growth in every business we support, whether it is a technological advancement or team expansion. We are ready for you!​

Meeting with employees for scalability
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Global Compliance: ISO 9001:2015

Our goal is to deliver services that consistently meet expectations. By implementing ISO 9001:2015 (Quality Management Systems) into our core processes, we aim to enhance effectiveness and efficiency by understanding the present and future requirements of our valued customers.

ISO 9001:2015 Principles

We recognise the customer needs and expectations by actively building a relationship with them.

We create leaders that establish unity of purpose, direction, and create conditions in which every individual is engaged in achieving high probability of success.

We empower individuals to initiate creativity, innovation, and collaboration across all departments.

We are determined to ensure that consistency is implemented at each stage of your project.

We are improvement-focused, and this allows us to anticipate change and breakthrough moments.

We use data and facts to understand each problem we need to solve to help produce the desired result.

We are centered on relationships, this sustains our success by aligning our goals and values to our customers.

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CASE STUDIES

Our Success Stories

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Skilled developers and QA specialists are essential to Optimation, a New Zealand-based IT consultancy building digital platforms for clients across Australasia. For many of those resources Optimation relies on DSS, whose IT outsourcing solutions offer a proven, flexible and cost-effective answer. DSS was critical in helping Optimation through the skills shortages that came with Covid lockdowns and the relationship has continued to grow since then.
Medical and surgical products innovator Aroa Biosurgery brought in DSS to help accelerate its digital marketing strategy. The brief called for skilled, cost-effective web development and digital marketing services, with the ability to navigate the complex medical field’s compliance and sales challenges.
Mana Services brought in DSS to maximise the performance of its IT services and cut costs by migrating to a new productivity suite and a host of other applications.

Contact Us

Here To Help

Whether you develop software products or utilise technology and personnel to implement business solutions for your enterprise, DSS can help advance and expedite your business outcomes.

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Mel Soriano

OPERATIONS MANAGER

Mel is an experienced operations manager, business support manager, office manager and executive assistant (EA) with a history of results in the outsourcing/offshoring, aviation, and banking industries.

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Jarrod Teo

CHIEF DATA SCIENTIST

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Anthony Moore

CLIENT DELIVERY DIRECTOR

Anthony has 27 years of success in programme and project management, operations and IT software development for airlines, telecommunications companies, IT consultants and government agencies throughout Asia and Europe.

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Kendrick Liwanag

TALENT DIRECTOR

Kendrick helps clients bridge talent shortages in their local markets by tapping the DSS range of outsourced services. He specialises in end-to-end recruitment and has deep expertise in-house and with agencies in the business process outsourcing sector. Kendrick is a proven collaborator and an advocate for using market intelligence to strengthen recruitment methods.

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Evelyn Mills

CLIENT SUCCESS DIRECTOR

With over 15 years of experience in the BPO industry, Evelyn bridges clients to success with an organized and process-driven strategy. Her proactive improvements utilize her to see opportunities to get clients a better experience. This creates beneficial relationships with clients, allowing them to reach their goals smoothly.

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Leon Gunning

CHIEF OPERATIONS OFFICER

Leon is a versatile digital media and communications expert who has worked with global brands and small startups in the areas of digital marketing, operations delivery and strategic planning. Leon has developed and led high performing co-located and cross-functional teams. His mission at DSS: delivering tailor-made solutions and strategies that are in line with your growth objectives and budget.

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Gizelle De Guzman

CHIEF HUMAN RESOURCES OFFICER

Gizelle provides thought leadership around administrative and human resource management. At DSS, we believe that a company is only as strong as its people, so she keeps the entire team motivated and on the same page. Prior to joining DSS, she held senior management positions in multinational companies and a government agency in the Philippines.

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Jae Hyun Lim

SALES DIRECTOR

Jae (rhymes with ‘hay’) joined DSS in October 2023 as our first sales director. His mission is to help customers, both existing and new, get full value from our entire solution suite. Jae is Korean. He grew up in the United States, currently lives in the Philippines, speaks English, Korean and passable Tagalog, and has more than five years’ experience in the business process outsourcing sector.

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Bryan Lockyer

CHIEF OUTSOURCER / MANAGING DIRECTOR

With two decades of international leadership experience in outsourcing, business development, sales, marketing, recruitment and IT, Bryan has an in-depth understanding of the business challenges facing companies. That background drives him to create strategic and innovative solutions, especially for small- and medium-sized businesses.

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Gizelle De Guzman

CHIEF HUMAN RESOURCES OFFICER

Gizelle provides thought leadership around administrative and human resource management. At DSS, we believe that a company is only as strong as its people, so she keeps the entire team motivated and on the same page. Prior to joining DSS, she held senior management positions in multinational companies and a government agency in the Philippines.

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