Business process outsourcing (BPO) has grown up. These days it’s a well-respected strategy for organisations looking to do more with less. Understanding the case for outsourcing isn’t the same as picking a BPO partner, of course. There are literally thousands of suppliers of all shapes and sizes; how do you know . . .
“Digital transformation” is one of those nebulous labels the tech sector is so great at cooking up for new and exciting developments. But what does it mean, and does it matter to you and your business? The short answers are that it’s the automation of manual business processes and yes, it . . .
We love getting compliments from clients but there are other sources of warm fuzzies, too. One of them is Outsource Accelerator’s annual index of the world’s top 500 outsourcing firms, and we’re happy to report that this year’s ranking has again included DSS. Outsource Accelerator, an aggregator marketplace, summarises its findings . . .
