DSS has been a valuable partner for us, providing skilled staff to meet our resourcing needs and complement our team when workloads fluctuate. Their offshore resources offer specific skills not readily available locally in New Zealand, allowing us to fill roles efficiently. DSS’s service is exceptional, with a professional and approachable team that works in true partnership with us. The thorough selection process ensures high-quality candidates that align well with our business and local partnerships. Optimation greatly values our strong working relationship with DSS, working seamlessly towards shared objectives.

Direct Sourcing Solutions profoundly transformed our operational dynamics by seamlessly taking over the helpdesk, ensuring real-time support through Microsoft Teams. Their expertise was pivotal in migrating “Mana Services” from Google Suite to Office 365, not just transferring data but aligning our workflows to leverage Office 365’s comprehensive capabilities. Furthermore, their implementation of Microsoft Dynamics CRM was nothing short of transformative, enabling us to refine our customer relationship management with unprecedented efficiency and effectiveness. Their team’s dedication, expertise, and innovative solutions have significantly enhanced our productivity and operational resilience. Direct Sourcing Solutions didn’t just provide services; they delivered outstanding, sustainable change.

DSS is our primary vendor provide us with the ability to rapidly upscale our teams to meet tight deadlines or new teams to get work completed on time. DSS provides up to date information about the people, with well organised interviews so that we can pick exactly the people that we would like. We have found their staff to be extremely helpful and professional and willing to meet challenges that we can face.

Consistently reliable, high-quality customer support is critical to Daxtra’s mission and it’s something that we’ve learned over the past four years that we can rely on DSS for. Our DSS team now feels like an extension to our own organisation; it has mastered a fast-paced environment and a transition to a new coding practice, it communicates well both with Daxtra people and with our clients, and it has given us the trusted resources we needed to expand into Asia and to serve our market in Europe.

“The DSS software development team performed at a high level for us while creating our new locker management app. The team handled the project from end to end, co-ordinating well with stakeholders and delivering the app quickly and without fuss.”

“New Zealand Structural Insulated Panels (NZSIP) Limited, trading as Smart Panels, decided to outsource various corporate, finance and sales administration functions to Direct Sourcing Solutions on June 23, 2017. Whilst it’s early days in this new relationship, the initial transition of the functions, and the support we have received to date has been excellent, and we are very happy with our experience so far.”